Q: Why do I have to move my site? What does website migration include?
A: If your present web hosting provider can no longer satisfy the necessities of your site, or if you undergo constant downtime, or if you are forced to wait for hours for the support staff to respond to you, it may be a smart idea to switch your provider, i.e. to move all the files for your websites as well as your databases from your current provider to your future provider. At Noevo.Pro, we are aware that this can often be hard & time–consuming. That’s why we’ll perform all that for you for free!Our highly accomplished technical staff members will migrate your website content from your current hosting provider to us. Our technicians have got plenty of experience migrating websites and are able to take care of everything – from a conventional WordPress–based blog or Joomla™ CMS–powered web site, to an extremely elaborate, custom–made web application.
Q: How much time will the website migration process take?
A: We strive to carry out all web site migrations as quickly as possible. However, we don’t have a set time frame for web site migrations. There are certain factors that you have to take into consideration – the actual size of your site and the workload of our web site migration staff, etc. We always try to perform each migration in under 48 hours. With smaller web sites, our staff typically manages to finish within 24 hours.
Q: What info will I be asked to give to your Website Migration Department?
A: Yep. We’ll need to have the name of the web site that you’d like us to transfer. We’ll also require a way to log in to your old hosting account so that we can get the files pertaining to your web site.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: What about downtime? Will my site be unavailable?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the transfer is over, we will ensure that everything is working properly and that the integrity of your data is not affected prior to telling you that the transfer is completed. Then we’ll explain to you how to transfer the domain over to your web hosting account with us and how to change your DNS settings.
Q: Will my current web hosting provider have to do anything?
A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Which web hosting providers can you transfer web content from?
A: Yep. We support all traditional Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, as we don’t offer Windows web hosting solutions ourselves.We also don’t support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.