Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Resolution Guarantee

  • Our team of qualified professionals will do their best to respond to your assistance needs in approximately 1 hour. If, however, the issue you have come across calls for aid from the Admin =Department,= we are going to send the ticket to the person in charge and will post a note to let you know.

  • Top quality support service
  • Expert Client Assist Service

  • We offer you 24 hours a day tech assistance by using a ultra–fast ticket application incorporated into your Control Panel. You can email us anytime about any of the apps that come pre–installed on your virtual server, including the desired Linux OS version, the server management panel and our custom made Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Control Panel that is included absolutely free along with your virtual server, you can easily find an insightful Help zone, that includes everything you should know about managing your web–sites and programs. We have integrated a wide range of how–to content articles and video courses that illustrate the essential web site administration tasks in an easy to read manner.