Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer help crew is qualified to quickly take care of all of our shared web hosting customers’ concerns and advise inquiries. Via our ticket system, it will be easy to post your request and a support crew member will likely go back to to you in only maximum 60 minutes. Actually, practice has shown that the regular solution time is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can contact us 24x7x365 with any question you might have about our solutions. We’ve got employees present all the time to offer help and support any time needed. You can utilize the ticket system or drop an email whenever you want, alternatively you can grab the phone or use the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel includes a wide–ranging know–how base which is integrated into all sections. In each area, you’ll find a Help control key that will load for you a group of step–by–step tutorials on how to take advantage of a selected element or accomplish a particular action. Moreover, we have created short training videos to help you get a better idea of the Control Panel’s interface.