Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center integrated into your Control Panel features a selection of help articles and commonly asked questions. Aimed toward fixing any common issue that you might possibly come across, they are contributed by our support team of skilled techs.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of how–to video tutorials that visually display how to handle a common problem associated with your shared web hosting account. You will find the how–to video clips in the Help Center.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 customer support service and a one–hour support ticket response guarantee. Our qualified techs will be available to you 24x7x365 to answer your queries and to remedy any issue that you might run into. Just submit a help request from the Help Center and we’ll respond back to you immediately.