Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn right away easy methods to edit a document or transfer a database via our collection of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center offers a long listing of Frequently Answered Questions that cover all the sections of our Control Panel.

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  • Ticketing System
  • A Ticketing System

  • The technical support team is on shift around the clock to help answer each of your questions. You are going to receive an answer in maximum 60–minute following the ticket submission.

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Forms of Guidance

  • Shared Hosting Support
  • Shared Web Hosting Help & Support

  • If you need help organizing your shared web hosting account, or need more resources for your sites, just let us know and we’ll give you the most effective response.

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  • VPS Hosting Support
  • VPS Assistance

  • If you encounter issues managing your SolusVM admin panel, or with any of the apps your VPS is pre–installed with, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and simple to operate. But if, at any time, you require help, you'll be able to trust in our 24/7 technical support service.
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