A 99.9% Server Uptime
We have built our shared web hosting platform using dependable hardware components and heavily customized software. Our administrators have installed a customized version of Security–Enhanced Linux on each of our physical servers to ensure optimal security and dependability. We have installed several distributed denial–of–service protection mechanisms in addition to highly effective firewalls to make sure our network is impregnable and secure.
Our shared web hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–drawer hardware elements supplied by Juniper. Moreover, on each and every router, we’ve installed a firewall with an intricate algorithm in an attempt to filter out all questionable requests.
Because of this, in each of our datacenters – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to minimize all potential risks with our cloud hosting packages and irrespective of the fact that our company offers top–notch customer support, there are times when the client is just not satisfied with what we are offering. Or he wants to migrate to a more robust hosting solution, like a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully pleased, we will give you a full refund.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you probably know how maddening this can be, even more so if your website is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll respond to you in under 60 minutes. And the best part is that their average ticket response time is below twenty minutes!