A 99.9% Server Uptime
The main advantage of building your very own cloud hosting system is that you don’t need to be worried about compatibility – you configure a specific set of software tools in such a manner so as to be compatible with a specific set of hardware parts. The outcome is something even more stable and dependable, because there are fewer potential risks of failure. We have set up our cloud hosting platform atop tried and trusted hardware components together with a significantly customized version of SELinux so as to create a very secure home for your own personal web sites.
Because of this, with all our cloud hosting plans packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to offer an exceptional web hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in an effort to ensure an extremely fast connection speed with the outside world.
And because of this, no matter which datacenters you pick: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to lessen all possible risks with our cloud hosting plans and although we provide first–class customer support, there are situations when the client simply isn’t satisfied with what we are offering. Or he has to move to a more powerful hosting solution, such as a VPS server or a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t completely happy, you will get a refund.
24/7 Technical Support
In the event that you run a hosting company, your technical engineers are of primary importance. That is why we have carefully assembled a very skilled group of customer service technicians, each with lots of years of experience behind his back. Thanks to them, we offer 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All inquiries are replied to within 60 minutes and our average response time is under 20 minutes!