When your web hosting supplier provides live chat support, you are able to talk with a representative in real-time and learn helpful info or get a problem resolved in a very timely manner. The key advantage of using chat instead of calling to talk with a live person is that you need only a computer with access to the world wide web, so you will not pay any rates if you're in a different state or country. Furthermore, it will be a lot quicker to copy and paste information like domains, usernames or error messages in other words details that are sometimes hard to provide to the other party on the phone. The live chat is also a much quicker option to contact the web hosting provider's support crew in comparison to using a ticketing system. What's more, when some issue needs a bit more time to be taken care of, you'll be able to do something else while you wait for support on the live chat, therefore you won't lose time - something that is impossible if you're on the phone.
Live Chat Support in Shared Web Hosting
As part of the support services that we supply for all of our shared web hosting, we have live chat support that is available 24x7, even on holidays. You are able to contact us regardless if you already own an account or not, as we can help you with nearly anything, ranging from giving you common info about our solutions if you aren't a customer yet and you are thinking about obtaining one of our plans, to helping you with setting up an e-mail account in an email client. Some problems are more complex and time-consuming, which means that you'll have to employ the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for various things.
Live Chat Support in Semi-dedicated Hosting
We have live chat support that is accessible to all of our future and present clients. In case you're searching for a new web hosting account, you're able to chat in real time to one of our agents and obtain more information about our semi-dedicated hosting in order to choose the best package for your web sites. In the event that you already own an account with us, we'll support you in a timely manner with billing, general and first-level technicalmatters. Although in some instances you'll have to open a support ticket since there are situations that cannot be resolved through a live chat, we can assist you with numerous common tasks, for instance installing an e-mail account in an e-mail client or redirecting one domain to another one. As a result, you will enjoy prompt support and you will save a lot of time.