Many individuals who begin using their very first web hosting account, or switch companies, typically have queries regarding how certain things are performed or face difficulties when setting up different things like emails, site settings, and so on. That’s why, a lot of hosting providers have compiled documentation with frequently asked questions and issues in order to help their clients receive info quickly and seamlessly. As a result, the help desk staff members can focus on actual problems that given customers may be experiencing, since the solution for the smaller things will already be available on the Internet and customers will be able to easily tackle them without contacting the customer service team. Having elaborate documentation is rather important, particularly for new clients with zero prior experience, since the web hosting service involves a large number of features and lots of people can become confused about what to do. A good information repository can both help you accomplish the procedures that you need and discover how the web hosting service functions in general.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting packages include an in-depth knowledge base where you can find information on all the predicaments that you may possibly face and their solutions. You can acquaint yourself with how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but you are not able to send email messages, for instance. We have tried our utmost to be as thorough as possible and to encompass all the available options so as to help you save time and effort and to provide you with different solutions for any problem. The knowledge base comprises educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, whilst if you prefer to browse through the complete article list, you should go to the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting, will permit you to access the elaborate online help documentation that we’ve compiled for you. The articles themselves feature general information about our web hosting services, educational manuals about the various functions that you can make use of, along with troubleshooting instructions that can help you solve common issues that you might encounter. The topics that we have covered encompass practically everything, from easy things such as how to host a new domain in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, while the entire article list is accessible through the all-encompassing Help section.